Tressia Foods Return Policy

At Tressia Foods, we are committed to delivering high-quality products. If you encounter any issues with your purchase, we are here to assist you.

Defective Products: We accept returns only for defective products. If you receive a product that is damaged or defective, please contact us within 7 days of receiving your order. We will gladly replace the product or offer a full refund.

How to Return a Defective Product:

  1. Contact Us: Email us at care@tressiafoods.com with your order number, a description of the defect, and photos of the defective product.
  2. Return Authorization: Once your return request is approved, we will provide you with a return authorization and instructions on how to return the product.
  3. Return the Product: Please ensure the product is securely packaged and send it back to us using the instructions provided.
  4. Replacement or Refund: Upon receiving the defective product, we will process your replacement or refund within 5-7 business days.

Non-Returnable Items: Please note that we do not accept returns for products that are not defective. All sales are final unless the product is received in a defective condition.

Contact Information: For any questions or concerns regarding your order, please reach out to our customer service team at care@tressiafoods.com or call us at 7045078800.

Thank you for choosing Tressia Foods. We are committed to ensuring your satisfaction with our products!